The Blender Shop

Australia's favourite Portable Blender Shop for SMOOTHIE AND Protein Shakes

Privacy Policy

At The Blender Shop, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or engage with us in any way. By using our website and purchasing from us, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information when you interact with our website, place an order, or sign up for our newsletter. The types of information we may collect include:

Personal Identifiable Information (PII): Name, email address, phone number, billing and shipping address, and payment information (credit/debit card details or other payment methods).
Transaction Information: Details about your purchase, including products purchased, order value, shipping address, and payment method.
Website Usage Data: Information about how you use our website, including your IP address, browser type, device information, operating system, and browsing activity (pages visited, time spent on pages, etc.).
Cookies and Tracking Technologies: We may use cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences, personalize content, and analyze how you use our website.

2. How We Use Your Information

We use your personal information for the following purposes:

Processing Orders: To process and fulfill your orders, including payment processing, order confirmation, shipping, and delivery.
Customer Support: To provide customer service, respond to inquiries, and resolve any issues related to your orders.
Marketing and Communications: To send you promotional emails, newsletters, or special offers (only if you’ve opted in to receive them). You can unsubscribe from these communications at any time.
Website Improvements: To analyze website usage and improve user experience, functionality, and performance.
Security and Fraud Prevention: To monitor transactions for fraud, protect our website, and maintain a safe and secure environment for all users.

3. How We Protect Your Information

We take your privacy seriously and implement security measures to protect your personal information. These measures include:

Encryption: Sensitive data (such as payment information) is transmitted using Secure Socket Layer (SSL) encryption to protect your data during transit.
Secure Payment Gateways: We use trusted and secure third-party payment processors to handle your payment information. We do not store your credit card details on our servers.
Access Control: We limit access to personal information to authorised personnel only, who need the data to perform their job functions.

While we use commercially reasonable efforts to protect your data, no method of data transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following situations:

Service Providers: We may share your personal information with trusted third-party vendors and service providers who assist us in operating our business, such as payment processors, shipping companies, and email marketing services. These third parties are obligated to maintain the confidentiality and security of your data.
Legal Requirements: We may disclose your information if required by law or in response to a valid legal request, such as a subpoena, court order, or government investigation.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of the transaction. We will notify you if your personal data becomes subject to different privacy terms.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to collect information about your browsing activity and improve your experience. Cookies are small text files that are placed on your device to remember your preferences and analyze your behavior on the website.

You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our website.

For more detailed information, please review our Cookie Policy.

6. Your Rights and Choices

As a user, you have the following rights with regard to your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to any inaccurate or incomplete information.
Deletion: You may request the deletion of your personal information, subject to certain legal obligations or exceptions.
Opt-Out: You can opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the details provided below.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy does not apply to any third-party websites, and we encourage you to review the privacy policies of those websites before sharing any personal information.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we learn that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the date of the most recent update will be indicated at the top of the policy. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please feel free to contact us:

The Blender Shop
PO Box 2078, Green Hills, NSW 2323
orders@blendershop.com.au

Last updated: 11 November 2024

This Privacy Policy is designed to inform you of the ways in which we collect and use your personal data. Your trust is important to us, and we are committed to keeping your information safe and secure.

The Blender Shop

Australia's favourite Portable Blender Shop for SMOOTHIE AND Protein Shakes

Privacy Policy

This website uses cookies.