Terms and Conditions
Welcome to The Blender Shop! By accessing or purchasing from our store, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase. If you have any questions, feel free to contact us.
1. General Information
The Blender Shop ("we," "our," "us") is an online retailer specialising in portable blenders for blending juices, protein shakes, smoothies, and more. By using this website or making a purchase, you agree to the terms and conditions set forth below. If you do not agree with these terms, please refrain from using our services.
2. Product Information
We strive to provide accurate and up-to-date product descriptions, images, and prices. However, errors may occasionally occur, and we reserve the right to correct any discrepancies or inaccuracies at our discretion. The product descriptions and images are for reference only and may differ slightly from the actual product.
3. Orders and Payment
When you place an order through The Blender Shop, you are making an offer to purchase the products you have selected. All orders are subject to acceptance by us, and we reserve the right to refuse or cancel orders at any time.
We accept payment through major credit and debit cards, as well as other secure payment methods. By providing your payment information, you confirm that it is valid and that you have the necessary authority to use the payment method.
4. Shipping & Delivery
We ship to most locations within Australia, and shipping times may vary based on your location. Shipping costs will be calculated at checkout. Delivery times are estimates and may be affected by unforeseen circumstances, such as weather, shipping carrier delays, or other factors outside of our control.
While we take every effort to ensure timely delivery, The Blender Shop is not responsible for any delays, damages, or losses during transit.
5. Warranty and Returns
We stand behind the quality of our portable blenders and offer a 30-day, 100% money-back guarantee under the following conditions:
6. Limitation of Liability
The Blender Shop is not liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products. Our liability is limited to the price you paid for the product, to the maximum extent permitted by law.
7. Intellectual Property
All content on this website, including text, images, logos, product designs, and graphics, are the property of The Blender Shop and are protected by copyright laws. You may not reproduce, distribute, or use any content from this website without our express permission.
8. Privacy and Security
Your privacy is important to us. We collect and use personal information in accordance with our Privacy Policy, which outlines how we protect your data and how it is used to process your orders. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.
9. Modifications to Terms
The Blender Shop reserves the right to update, change, or modify these Terms and Conditions at any time without prior notice. Any changes will be reflected on this page, with the updated date at the top. We recommend reviewing these terms periodically to stay informed of any updates.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Australia, without regard to its conflict of law principles. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in Australia.
11. Contact Us
If you have any questions about our Terms and Conditions, warranty, or need assistance with your order, please feel free to contact us at:
The Blender Shop
PO Box 2078, Green Hills, NSW 2323
Thank you for shopping with The Blender Shop!
We stand behind the quality of our portable blenders and offer a 30-day, 100% money-back guarantee under the following conditions:
Eligibility for Return:
Returns are only accepted for unused, undamaged products in their original, unopened packaging. The product must be in the same condition as when it was shipped to you.
Return Process:
If you wish to return an item, please contact us within 30 days of receiving your order to initiate the return process. You must return the product to The Blender Shop within the 30-day window.
Return Shipping:
Buyers are responsible for the return shipping costs. We recommend using a trackable shipping service to ensure your return is safely delivered to us. Shipping costs are non-refundable.
Refund Process:
Upon receipt and inspection of the returned item, we will process your refund to the original payment method. Refunds will be issued for the cost of the product only, excluding any shipping fees or additional charges.
Change of Mind: Please note that we do not offer refunds for "change of mind," i.e., if you simply no longer want the product or it does not meet your expectations. Only products that are faulty, damaged upon arrival, or not as described are eligible for a refund under our warranty.
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